If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need … Read more
Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important … Read more
Phones are absolutely essential to any company’s communications arsenal. After Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that the technology had the power to transform businesses. Today, with the universal adoption of broadband Internet, phone services powered by VoIP (Voice over IP) have gained widespread … Read more