Our managed IT services are standardized with best-in-class vendors and solutions
Cloud Services and Consulting
As a Microsoft Cloud Solutions Provider (CSP), FelinePC has the expertise and toolset to successfully deploy and manage a highly available and secure cloud infrastructure that scales with your growth. Microsoft 365 and Azure AD Premium are included with our standard service stack.
Single-Sign-On and Password Management
No more long lists of passwords to remember. No more insecure sticky notes or spreadsheets. Each user needs just one password and one secure login with 2FA to unlock all apps and websites automatically. We proudly implement the once enterprise-exclusive SSO technology for all clients. Request a demo.
On-site/Off-site Backup and Disaster Recovery
Our comprehensive backup solutions cover both on-site appliances and off-site replications with end-to-end encryption. Intervals can be set as low as 15 minutes and retention periods can go up to 10 years. Cloud resources such as Office 365 are also backed up. Disaster recovery plans are included.
Virus/Ransomware/Phishing Protection and 2FA
We protect your data and identity with an effective multi-layered cyber defense strategy that utilizes firewall, enterprise-grade anti-virus/anti-ransomware, web filtering, email filtering, anti-phishing links, DUO two-factor authentication and more, all of which are included with your managed service plan.
Workstation and Server Administration
We manage all your business desktops, laptops and servers without per-device charges. Our patch management includes the OS as well as 3rd-party software. All endpoints are SSD-equipped, Bitlocker encrypted, AD/AAD-joined, anti-virus protected, fully patched and proactively monitored 24/7.
Wired/Wireless LAN and Failover Internet
We install high-performance managed switches and wireless access points to build you a fast, secure and reliable internal network with VLAN segmentation. We have partnered with major business ISPs to offer you broadband Internet access including fiber, cable, DIA and SD-WAN with automatic failover.
Software Optimization and Acceleration
Are you frustrated by some sluggish applications you use everyday? Here at FelinePC we take performance seriously. With the right hardware specs and extensive software optimization, our managed computers boot up within 15 seconds and apps launch instantly without lag. Our clients call it “scary fast”.
Modern Workplace and Virtual Desktops
Leverage local or cloud-hosted modern Windows 10 OS loaded with a full suite of seamlessly integrated workplace apps such as MS Teams and SharePoint to increase the productivity, engagement, and collaboration between your team members, whether they work from home, in the office or on the road.
Hosted VoIP and Unified Communications
Enjoy crystal clear call quality and the freedom to make office phone calls from anywhere on any device. All popular VoIP features such as auto attendant, call groups, voicemail-to-email and HD video conferencing are supported. Get free professional installation and a free voice talent recording upon signup.
IT Help Desk and Concierge Support
We work proactively to keep your systems running smoothly. However, when you need technical support, we’re ready to help. Whether you call or submit an online ticket, you can always expect to be assisted by a senior engineer who is capable of identifying your problem and providing a solution right away.
