We’re passionate about being a trusted and skilled IT partner that all our clients love
Here are our six core values
Transparency and Integrity
We believe trust is the fundamental principle in any relationship. We promise to treat your business the way we would treat our own.
Simplicity and Suitability
No need for technical jargons—we deliver a setup for you that works nice and clean, not overly complex or difficult to maintain.
Performance and Improvement
Call us geeks, but we-love-fast-computers. If yours run slow, it honestly bothers us. Please allow us to fix it so we all can be happy.
Reliability and Commitment
We use tried-and-proven products backed by industry’s most reputable vendors to ensure the highest level of uptime for your business.
Precaution and Preventive Care
When you need help, we’ll be there. But we’d rather work proactively around the clock so that nothing even breaks in the first place.
Budget Control and Good Value
There are certain overpriced things in IT that you unfortunately have to buy. For everything else, let FelinePC find you a better deal.
The story behind FelinePC, LLC
We started out in 2012 as a custom computer builder. Most of our earlier products were high-end workstations purchased by engineers, architects, photographers, traders and digital media professionals. Over time, however, a particular group of customers became our regulars: small business owners who grew tired of their slow off-the-shelf office computers infested with factory bloatware. They were delighted to discover our competitively priced SSD business class models that came equipped with high quality components and clean operation systems. Our computers performed so well that they often decided to upgrade their entire office with them.
Kiki, our little black office cat, was apparently very intrigued by the whole computer building business. She would often jump onto the work benches to “inspect” our builds. Her playing with and sleeping on top of screwdrivers ultimately inspired our brand name and logo design. In 2013, we started shipping computers bearing FelinePC stickers. In 2015, we formally registered our LLC in Texas as FelinePC, LLC.
Our computers were shipped all over the country, but from time to time we did get some local orders in Houston. For these customers, we would deliver the computers on-site and set them up in their office. This is how we got to know our local small business customers and took a closer look inside their office IT setups.
We found out that many of them had ongoing IT struggles. Their setups tended to be outdated and problematic. But because small business owners were already busy enough dealing with all kinds of issues, the idea of an IT overhaul can be quite exhausting, expensive, risky and unpredictable.
We realized that good hardware is just half the recipe for IT success. The other half, well-designed software implementation and management, is equally important but often out of reach for many small businesses. Even though FelinePC started as a computer hardware vendor, our team members have over 20 years of experience tuning and managing software systems, dating back all the way to the Windows 95/NT 4.0 Server era. As computer “geeks”, we constantly followed tech trends and stayed up to date with modern server and networking technologies. The idea of taking all this experience and combine it with our hardware advantage to bring big IT improvements to small businesses was surely very exciting.
After signing our initial service clients—all of whom were already using FelinePC-built computers, our vision turned out to be a reality. Our clients were thrilled by the performance and reliability we brought them. They saw their productivity jump and their IT related stress disappear. In some cases, our moderate monthly service fees paid for themselves and then some because we were able to reduce or eliminate the needs for other costly services and subscriptions.
Today, FelinePC, LLC has transitioned into a specialized managed IT service provider for small businesses in the Houston and surrounding areas. We still build computers and servers for our IT clients who need them. Our unique advantage in both hardware and software continue to benefit our clients everyday. We’re also expanding our service coverage to private cloud computing, managed web hosting and business VoIP. Our goal is to become the trustworthy one-stop partner for all your IT needs.